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With remote work being the new normal in COVID-19 times, there’s no excuse left for not testing digital products with a diverse user group.

COVID-19 has impacted every single aspect of our lives. The need to keep a safe distance so that infection numbers stay manageable has influenced the ways we interact with each other, structure our daily lives, and work together. And while there are endless aspects to how the pandemic has influenced us, I’d like to talk about one specific topic that has changed our work at Goodpatch and the chances I see for a more inclusive design practice: remote user testings.

Good design is inclusive

Human-centered design is at the heart of what we do. Our goal is to make our digital products accessible to a variety of users from different walks of life. But what’s easily said in theory can be difficult to turn into practice. As designers, we look at the world from our own angle. No matter how thoroughly a designer has done research on her products’ users, the design will still incorporate her view on the world and therefore the risk of being biased or exclusive to certain groups. This is why it is essential to test digital products with people having differing levels of digital experience, different ages, genders, ethnicities, physical abilities, and levels of education. …


What better way to get to know your soon-to-be colleagues than to spend two days in the woods of Brandenburg with them?

The yearly Goodpatch offsite took place two weeks before my official start at the Berlin office. So even before my first day as Design Strategist, I had the opportunity to get to know my colleagues. The situation itself could have been somewhat cringy since I did not really know anyone yet. But as you might have already expected, the opposite was true. …

About

Lena

Design Strategist at Goodpatch Berlin

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